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Shipping & Returns
1.Required Delivery Information
*** The information needed for shipping is your full name, address and telephone number. Please note that we can only ship your order by postal code and post office boxes or similar addresses are not available for shipping.
*** Please be sure to enter the correct shipping address and contact number.
*** Please wait 3-5 days for delivery of your item.
*** We will send your tracking number in 24-36 hours after receiving your money.
*** Tracking number to verify in: http://www.ems.com.cn/english-main. jsp
After your order is dispatched, we will offer you EMS tracking no. And website.
There are two methods to get information about us,
<1.> Visit our website and re-enter to check the update status.
Check your e-mail address, and will send update status to your e-mail address.
Note: (you can check not immediately with the tracking NO. Yeah, please wait with patience the load. Sometime required by Express Company do).
3.Unsuccessful or wrong
*** We are not responsible for reshipment if you provided us with an incorrect or incomplete address.
*** For those customers who do not receive your package within 12 business days,
contact your local post office ASAPAlways can check with the local post office directly with your ID card or other valid certificate and the information copy that you can print when login to your registered account on our website.